About the charges on your bill
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We bill you as specified in your applicable ordering document. Unless otherwise specified, we will bill you monthly according to that month's use of Fastly's services.
IMPORTANT:
Billing limits for this product may be different if you've purchased a packaged offering or are using a product or feature trial.
Reviewing account charges and invoice details
View your account invoice information by selecting Invoices from the Billing menu. By default, the current balance for your account, if any, appears at the top, followed by your invoice history.
Clicking on the linked date of any invoice displays a summary of charges for that month. The billing invoice summary includes the overall bandwidth you used and the associated charges, followed by the charges you incurred for requests. The bottom of the summary displays the grand total dollar amount owed for the dated month.
Below the month's summary on the invoice, we include regional bandwidth and request details for each billing region. The bottom of each regional details section includes the total charge for bandwidth and requests for that region alone for the dated month.
NOTE: An itemized list of billing charges per service is not available. Check out our historical stats API for data on unrated request and bandwidth used by a service, aggregated by billing region.
You can print account use details for any month by finding that month in the invoice history and clicking Print in the Actions column for that month. This will open the PDF version of the invoice, at the bottom of which you can find a one-time payment link to pay your bill. Follow our billing instructions for additional details.
About the monthly minimum charges
We bill a minimum of $50 per month so we can fully support all of our customers. This is the minimum price you'll pay in any month once you've completed your testing trials.
For example, say that you're done testing Fastly's services and you've begun to push production-level traffic through Fastly. If most of your site's traffic for the current month is in North America and Europe and your site uses 10GB of traffic over 10 million requests, the combined bandwidth and request charges would be $8.70 for the month. Because this amount falls below the $50 monthly minimum (you'll see this appear as a "commit shortfall" on your bill), we would charge you $50 for that month, not $8.70.
Bandwidth and request prices for some billing regions are slightly higher. If most of your site's traffic were in these other regions instead, then at the above traffic levels your bandwidth and request usage charges would still fall below the monthly minimum and we would charge you $50 for that month.
When we charge you for Fastly services
Fastly typically bills in arrears, not in advance, meaning that we bill you for services after you've used them, not before. For example, if you sign up for and start using Fastly services in January, the bill you receive in February reflects January's charges and services, your March bill reflects February's charges and services, and so forth.
How account cancellation affects your bill
If you ever cancel your account, you'll be billed for any outstanding charges accrued through the day you canceled, or at least the monthly minimum, whichever amount is greater.
Estimating your month-to-date bill
You can estimate your month-to-date (MTD) bill via the control panel or via the API.
Via the control panel
To view an estimated report of account usage for the current partial month, use any standard web browser to log in to your Fastly account and navigate to:
https://manage.fastly.com/billing/month-to-date
NOTE: A small number of billing plans cannot be calculated month-to-date and only include an end-of-month generated invoice. If you have one of these billing plans, the control panel will clearly tell you that you can’t see the report due to your account’s status.
Via the API
As part of our API, an endpoint exists to generate a report of your usage for the current partial month (known as month-to-date, or MTD). Full details of this endpoint's output format can be found in our Invoices API documentation.
